FAQ

Buying & delivery

What will I receive?

You'll receive digital templates to edit in Canva, not printed items, so nothing is shipped. Each purchase comes with a PDF with an "Access your files" button. That button opens your Downloads page, which has your template link, a step-by-step guide and any extras that come with your product.

How soon can I start?

You can start right away. Once your payment is confirmed, your PDF appears on the order confirmation page and a copy is emailed to you. Bookmark your Downloads page so you can come back to it anytime. If you can't find the email, check your spam or promotions folder, then write to us at support@studiosignet.com.

Do you offer a bundle?

Yes. The Old Money Classic Wedding Suite brings all five Old Money Classic templates together in one matching look: the save the date website, the wedding website with RSVP, the wedding menu, the welcome sign and the seating chart cards. Bought separately they come to $57.95; together they are $39.99, and you personalize every piece in free Canva.

Editing in Canva

Do I need Canva Pro?

No. Every template works in a free Canva account, with no paid elements. If you'd like to use the Google Form for your guest replies, you'll also need a free Google account.

Can I edit on my phone?

For the smoothest experience, edit on a desktop, laptop or tablet. Your guests will open the finished website on their phones.

What can I change?

You can change every word, color, font and photo. A few pieces are grouped so the layout stays aligned, and your guide shows you how to edit inside a group.

I'm not very techy. Will I manage?

Yes. Each product comes with a step-by-step guide that walks you through every part, from adding your photos to sharing your link. If anything feels unclear, email us and we'll help.

Your wedding website

How do my guests see my website?

You publish it from Canva for free, on a Canva web address. Then share one link by text or email. It opens on any phone, with no app or login.

How does the RSVP work?

Your wedding website has an RSVP button that guests tap right from their phone. You decide where it takes them: the form built into your Canva website, or the matching Google Form we include, which you copy to your own Google account in one click.

Both forms are yours to edit, so you can ask whatever you need: attendance, plus-ones, meal choice, dietary needs, even a song request. Already using an RSVP service? Simply link the button to it instead.

Your save the date includes a guest details form too, so you can gather mailing addresses before your invitations go out.

Where do RSVP responses go?

Every reply is saved automatically in one spreadsheet, so your whole guest list stays in one place.

With the Google Form, replies land in Google Sheets, and you can turn on an email alert to hear the moment a guest responds. With the built-in Canva form, replies are saved to Canva Sheets in your Canva account.

Either way, your list is ready to share with your caterer or use for your seating chart.

Can I make changes after I've shared the link?

Yes. Make your edits in Canva and publish again, and your guests will see the updated version.

Print add-ons

What sizes are the print pieces?

Sizes are listed on each product page. Our wedding menus are 4×9 in, welcome signs come in 24×36 in and 18×24 in, and seating chart cards come in 5×7 in and 4×6 in.

Where can I print them?

Download a print-ready PDF from free Canva. The easiest option is a local print shop or copy center. Menus and seating chart cards can also be printed at home on cardstock, but welcome signs are best printed professionally. If you'd rather order online, Prints of Love (US) is a good choice. Your guide covers the exact settings, and we recommend matte paper.

Refunds & help

Can I get a refund?

Because your templates are digital and delivered instantly, all sales are final once your order has been delivered. If a file is faulty, missing or not as described, email us within 7 days of purchase and we'll make it right. Full details are in our Refund Policy.

How do I reach you?

Email support@studiosignet.com with your order number, and we'll help.